The Winchester Services Group

Consultants to Management for Information Technology

Assessing IT Strengths and Weaknesses
Developing an IT Strategy and Plan
Establishing the IT Project Office
Turning Around an Ineffective IT Function
Measuring and Managing IT Performance
Providing  Interim CIO  Services
Creating the CIO Dashboard
Establishing the IT Marketing Function
Ensuring Effective IT Governance
Deriving value from contracting and Outsourcing

Success Story - Setting the IT Direction



  Client:  International Freight Forwarder
  Project:  IT Assessment, Benchmark, Strategy and Plan


  This international freight forwarder found its industry being redefined, as new and traditional competitors began offering expanded services to customers, including full logistics outsourcing services.  In addition, its former state-of-the-art computerized shipment tracking system was being leapfrogged by new, distributed, internet-based applications.  We were asked to:
assess the state of current information systems
analyze trends, plans and directions of competitors' information systems
    develop a technology vision, imperatives and principles
    develop a plan for transitioning to the desired future state
  We assessed the applications, infrastructure, skills and user awareness in six countries in which the client had significant IT functions.  We conducted a survey of the use of and plans for IT among leading freight forwarders and identified the  company's strategic business intents and imperatives. We then developed an IT Vision to support those business intents and imperatives and identified initiatives needed to implement the Vision, along with a plan for proceeding.
  As a result of the plan, the client re-organized its entire IT organization and governance structure, approved a fifty million dollar plan for replacing its aging application systems, and initiated work on technology needed to offer full service logistics outsourcing to its customers.


To see details about the services provided in this engagement, click on the buttons below:
  Assessing IT Strengths and Weaknesses
  Developing an IT Strategy and Plan

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