The Winchester Services Group

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Success Story - Managing Multiple Projects

   

 

  Client:  Retail Bank
 
Project:  Establishing the IT Project Office
   
   
  Situation:   
     
 

A series of costly failed IT development projects resulted in bank senior management calling for a review of project management methods, procedures and practices.  Our review of the project management process revealed a lack of consistent approaches to project planning, development, tracking and reporting.  Each Project Manger used the techniques with which they were most familiar, comfortable or experienced.  Phase-task structures varied among projects, making communication and transfer of resources among projects difficult.  Summary reporting of the status of all projects to management was subject to inconsistencies and misrepresentations.

   
  Approach
   
 

A new function, reporting to the CIO and responsible for coordinating and standardizing all projects was established, .  A standard system development methodology was implemented, as were procedures for project planning, tracking and reporting.   A project management training curriculum was put in place that resulted in certification of project managers.  Eventually, all project managers were transferred to the project office, from which assignments to manage new, approved projects were made. 

   
  Results
   
  Consistency across projects and adherence to standards and procedures was institutionalized.  Projects that varied from plan were quickly identified and corrective action initiated.  Communication among projects was significantly enhanced, as was the reporting to management of summary project status, schedule and costs.

 

To see details about the services provided in this engagement, click on the button below:
  Establishing the IT Project Office

 

 

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